Hi,
Im wondering if someone might be able to help. Im trying to render from an after effects file which a month ago was working fine. Here what happened;
Firstly, the file crashed on both my mac's upon loading. I installed the most recent abobe and mac updates and then file would then open on my laptop. However, its now working very slowly, will freeze and not render or save. I tried opening after effects 16.0 on its own and got an error message saying the cache folder was not big enough, so i cleaned the cache and changed the folder size to 10g in the preferences. I also cleaned my whole machine or duplicate files, unnecessary programs etc using mackeeper. I now have 75g free space on my hard drive. I tried opening previous versions of the file and the same thing happens. However, I still not can render the file.
Here are my specs:
After effects 16.0
MacBook Pro (Retina, 15-inch, Mid 2014)
Processor 2.2 GHz Intel Core i7
Memory 16 GB 1600 MHz DDR3
Graphics Intel Iris Pro 1536 MB
How can I get after effects to render? I need this file to work so i can make changes for a client.
Many thanks for your help,
Sarah