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    This is the second time I've seen one of your posts on this forum that is highly unhelpful. 


    I do not know if you are intentionally doing this, but if you do not have something positive or useful to contribute, it would be preferable if you did not respond.  Thank you.

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    Any help would be appreciated to getting hardware acceleration working on h.264 with the 9900k

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    I think what you are looking for is on this site.

    Also new to AE and the guy is brilliant and this plugin

    Is the best.


    VIDEO COPILOT | After Effects Tutorials, Plug-ins and Stock Footage for Post Production Professionals

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    Hi Rick,


    Thank you for your message. I was able to replicate your method, it does seem much easier and better than the one from tutorial I've pasted in.

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    When I export my comp containing HEVC footage to Media Encoder, it shows up as missing footage in AME. Inside AE, the footage shows up and works fine, it's only once I try exporting the project that it shows up as missing.



    When I try to export the exact same footage from Premiere, there is no issue. However when I import the AE project into Premiere instead of just the source footage, I get the same issue, this time even in Premiere itself. Needless to say, the file is not missing at all and has never moved.


    So it seems like it's an issue with AE specifically as both AME and Premiere can export the file itself just fine, it's when AE gets involved that it breaks.


    I'm using the latest 2019 version of everything. This happens across 2 different computers. Footage other than HEVC seems to render just fine. Anyone know how to fix this?

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    You should never be working in Non-Square Pixel comps. Never.


    The only reason for the Non-square comp presets is for rendering back to nonsquare footage that MUST be used in an OLD NLE that does not support modern standard production formats. There is no current software that does not automatically convert non-square footage to the appropriate frame size and remove the distortion. No current media players exist that will straighten out the footage automatically. We still need to have the different standard pixel aspect ratios available to convert legacy footage to square pixels so the distortion can be removed, but no modern camera that I know of is still using non-square pixels. They were invented because the data rate was lower for the smaller frame size. That is no longer a problem. The only modern use of squeezed images is with you choose to shoot with Anamorphic lenses. Even then, you do the production in square pixels and apply the proper PAR to the footage to remove the distortion.


    I won't go into the technical reasons that working in square pixels is better but I will tell you that if you place non-square footage that is properly interpreted into a square pixel comp AE will automatically make the adjustments for you. You just need to make sure that the footage is interpreted correctly. This is done automatically almost 100% of the time. The time that it is not is when you create a still image or render footage in a standard non-square frame size and AE assumes it is something like NTSC-DV when it is actually NTSC-DV Widescreen or even square pixels. There is not, nor has there ever been any reason to create Illustrator artwork in a non-square pixel format or use a standard non-square frame size (artboard). Just use the square pixel equivalent.

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    thibautv959047  wrote



    I did add a twixtor effect but I'm not sure if that's the problem because when I delete the effect, it remains dark.

    What am I doing wrong?


    I don't know because I can't see the modified properties of the layer that is giving you problems. Select the layer, press the U key twice to reveal all modified properties, purge all memory and disk cache and start turning things off or resetting parameters until the problem goes away. if you can't figure out post a screenshot that shows us what you have done to the layer. There is a really good chance it's just user error.

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  • 11/28/18--14:43: Re: puppet tool problem
  • You have to animate with the puppet pin tool, then pre-compose the animation and animate the position. You cannot apply puppet pin to a layer that has any movement because the mesh is created from the alpha channel at the first frame. Move the layer or change the alpha channel and you break the mesh.

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    Thanks for your thoughtful reply, Rick.


    I noticed in Ai when I use the template for a new project such as 1920x1080 under the film/video preset, when I look in the artboard options menu the default PAR is 1.33, so I have to reset it there whenever I am creating a new project.


    Since as you mention, almost all scenarios for video call for square pixels, why does Adobe's template provided with the app default to 1.33 instead of 1.0?

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    Reset your preferences. That is not normal. Try importing this file as a comp retaining layer sizes: Dropbox - testAI

    You should see two squares and a circle and the comp's settings should be the default HD frame size and PAR like this:

    Screenshot_2018-11-28 14.50.30_mEw5fK.png

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  • 11/28/18--15:13: Re: 3D Camera tracker error!
  • Laziness on the Adobe engineers part.

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    Rick, I opened the file in Ai and it included 2 artboards:


    - #1 artboard was sized 1920x1080 with PAR 1.33 (see attached screenshot)

    - #2 artboard was sized 14400 x 14400 with PAR 1.0 (see attached screenshot)


    When I went back to AE and imported the file the PAR was 1.0 at 1920 x 1080 (see attached screenshot).


    Rather odd, not sure why the 2 artboards would have different PARs.


    I recall from a video the instructor mentions that film & video templates created 2 artboards, but shouldn't they be at the same PAR?


    Screen Shot 2018-11-28 at 6.25.44 PM.pngScreen Shot 2018-11-28 at 6.26.40 PM.pngScreen Shot 2018-11-28 at 6.28.48 PM.png

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    2019 version AE crash Problem persists. Adobe is getting worse all the time with problems incompatibilities and errors.

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    you can set the other layers to not accept lights in their material options, or if the layer order enables you to do that, you can set your light as an adjustment layer and put all other layers above it. this way the light adjustment layer only affects the layer below it

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    You can not use a light as an adjustment layer. A light is a light.

    Hi Rick, you CAN use a light as an adjustment layer and it's stated in the help files: "You can specify which 3D layers a light affects by designating the light as an adjustment layer"
    Cameras, lights, and points of interest in After Effects

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    Okay, after some further investigation, I discovered it wasn't my video driver - I have a Gigabyte G1 Gaming GTX 1070 8GB VRAM, and Gigabyte uses drivers straight from nVidia. I tried downloading and installing the latest drivers from Gigabyte, which were, in fact, nVidia drivers, not re-packaged Gigabyte drivers - still the same problems. So, I dug a little deeper and noticed a bad driver for my Wacom Bamboo Pen and Tablet (model CTH-460) that apparently got corrupted with one of the latest Windows 10 updates... I deleted/removed the Wacom tablet from the control panel, downloaded and re-installed the Wacom driver, and Voila!! No more blocky screen(s) when monitors coming out of sleep - straight to the desktop, and no more app crashing!

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    This is a known issue in the October 2018 release of After Effects CC (version 16.0). Our apologies for the disruption.


    We are testing a fix for this problem for a future update to After Effects. If you would like to help us test this fix, go to and join the After Effects CC bug-fix patch update program. A non-disclosure agreement is required to join the program.

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    I didn't notice the second artboard. You should never have more than one Artboard in a file prepared for video. The first artboard is indeed set to a 1:33 PAR and that is wrong. The template is not made correctly and should probably be deleted. The video rulers are wrong. You can change the PAR to 1 and make the rulers read correctly but changing the PAR in the Artboard does not change the appearance of the circles or squares. Basically, the ruler in the HD template is useless, but the PAR in the artboard seems to have no effect on the artwork or the way AE sees interprets the comp.


    I don't use the templates because every time I do I have to turn off the Video Rulers and Transparency grid and I usually don't want their guides. I have my own templates and I make my own guides.


    I just filed a bug. This should have been caught in the first round of QC on Illustrator.

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    Thanks for the clarification.


    Since I caught two bugs so far, do I get a prize if I catch a third?  A free month of CC?  A blue ribbon, perhaps?


    In the meantime I will create a new template that modifies/corrects the one Adobe provided.

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    The cause may be the permission of the folder Mac OS controls. Please see the blog below.


    fixing permissions problem that impedes start of Adobe applications | Creative Cloud blog by Adobe

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